Primary Care Foundation

Primary care foundation


The Primary Care Foundation was established in 2006 to support the development of best practice in primary and urgent care.



We do this by:

  • Using information to create understanding that drives improvements in care
  • Seeking to reduce unnecessary variation, both across organisations and between individual clinicians
  • Developing practical tools that can be widely applied across the urgent care system
  • Applying our understanding of national policy in urgent care to support local changes

The Primary Care Foundation is interested in all aspects of urgent and primary care, from general practice through to A&E and hospital care.  This includes working with all partners of the urgent healthcare system, either separately or together, to make improvements in patient care.  We specialise in carrying out reviews, based on analysing a range of data sources and examining local practice, that make local and national recommendations.  We also look for opportunities to share learning, building resources that can solve problems more widely across the NHS.  The foundation has worked with over 1,300 practices in the last 4 years on managing access and urgent care, using a specially designed web-based tool to prepare reports for practices, and as part of this we have we regularly discuss with practices the options to manage unnecessary demands on consultation time.

Working with the Department of Health in 2009 & 2010 we delivered two major reports on Access and Urgent care in General Practice and A&E and Primary Care.  We also produced a discussion paper on Urgent Care Centres. In all of our work we look to keep the main professional bodies on board and supportive of the final conclusions.  The Primary Care Foundation was also selected back in 2007 by the Department of Health to run a benchmark of out of hours services across England which was directly funded by over 100 PCTs.  We are now looking at extending and updating this service to offer a wider urgent care benchmark.